Gucci Operations Controller

As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory. You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues. You will make a real difference for each of our clients by offering them unique experience and turning their dreams into a Gucci creation.

Responsibilities

Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve; Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages; Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner; Maintain clear and accurate operations documents/procedures for reference purposes; Submit all required tax-exempt forms and as received; Communicate all discrepancies/issues immediately to management; Process repairs and damages on a timely basis according to company guidelines; Assist with physical maintenance of the boutique; Place orders as needed for all supplies for the office and store; Ensure compliance with company standards, procedures, and security guidelines; Execute and ensure an accurate and organized store inventory at all times; Perform store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager

Requirements

Previous 2-3+ years of experience in a similar role, preferably within the fashion retail industry or luxury sector; High degree of ethics, professionalism, integrity, and ability to inspire trust and teamwork; Strong organizational skills with the ability to manage inventory efficiently; Attention to details and accuracy in stock management processes; Knowledge of stock control procedures and inventory management software, including receiving, tracking, and storing merchandise; Ability to work in a fast-paced environment and handle multiple tasks simultaneously; Good communication skills to collaborate with store management, sales teams, and other staff members; Flexibility to work varied hours, including weekends and holidays, as required by the retail industry; Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes