Head of Integrated Communications

The Head of Integrated Communications is accountable for the development and implementation of corporate communication strategy, plans and content to support global and local communication objectives. This person plays a key role in the delivery of communication activation plans that aim to develop a positive reputation for Ericsson support business objectives and improve employee engagement.

Responsibilities

Translating company strategy and business plans into clear and effective communication plans and messages, aligned to global communication strategy; Responsible for communicating with key audiences, including employees, media and other external audiences; Adapt (localize) or design and deliver messages, content, collateral and products that ensure effective activation of plans that are aligned with the business's key priorities; Manage owned internal and external channels for communicating with target audiences; Plan, activate and manage proactive and reactive local, Swedish and/or global news flow both internally and externally; Manage the local media in Bangladesh, Sri Lanka and Malaysia to deliver effective results in non-owned channels; Manage internal stakeholders and external agencies to ensure timely, effective, and on-budget campaign delivery; Provide guidance and counsel to executives, managers, spokespeople and other leaders; Identification of reputation opportunities and risks for the Company, internally and externally, and execute on initiatives to mitigate risks; Build, develop and manage relationships with key internal and external stakeholders; Work collaboratively with other business areas, group functions and market areas; Network with internal stakeholders to 'mine' for story ideas for internal or external promotion; Track and measure impact of activations and adjust as needed; Report on results of activations, sharing best practices and lessons learned; Leads issues management and crisis management; Manages relationships with industry analysts; Health, safety and well-being is a responsibility and an expectation from all employees and leaders to secure a work environment that keeps everyone safe and well in order to reach Target Zero, and that they can thrive and be at their best both at work and at life

Requirements

University degree in business, marketing, communications or social sciences; Membership of national/international chartered marketing or communications professional body; Experience working in a matrix business environment, a client service organization or within media environment; Exposure to international markets and understanding of cultural differences; Working with/for senior stakeholders; Management, leadership, coaching and developing; Managing budgets and third-party resources; External communication experience; Interest/experience in market situation, trends and players in the ICT sector and its eco-systems