Home Improvement Inside Sales Rep

We're looking for experienced home improvement callers. You call homeowner leads, qualify them, book in-home appointments, and work the ones that didn't sell, every day. Wonderly generates leads for home services contractors and only makes money when those leads turn into closed jobs. The calling team calls the lead, qualifies it, and books the onsite so the contractor just has to show up and close. Expectations include 60–70 hour weeks, coverage that matches when leads come in (including some weekends), and real ownership of calls and bookings within the first 2 weeks.

Responsibilities

Calling new leads fast and qualifying them; Booking in-home appointments on contractors' calendars; Working unsold and cancelled appointments to get them back on the calendar; Logging every call and outcome so nothing slips

Requirements

Experience as an inside sales rep or appointment setter in remodeling or home services, or a background as a customer service rep or scheduler at HVAC, plumbing, or roofing companies who books jobs over the phone; Knowledge of remodeling and home services well enough to talk to homeowners about their project; Experience booking homeowner appointments at real volume; Ability to move a homeowner from "just looking" to a booked appointment without being pushy; Persistence in following up until the homeowner says yes or a clear no; Ability to keep clean notes so the next person knows where the lead stands; Focus on whether appointments actually show up and close; Comfort with ambiguity and fast process changes; Ability to move fast and recover from a bad call

Nice to have

Inside sales reps and appointment setters in remodeling or home services; Customer service reps or schedulers at HVAC, plumbing, or roofing companies who book jobs over the phone; Lead coordinators or intake specialists who qualify and route incoming homeowner leads

Benefits

Equity in Wonderly