Hospitality Director

Now, if you were to come on board as our Hospitality Director, we’d ask you to do the following for us: Monitor and organize catering orders with weekly invoicing; Perform administrative duties, including: All booking, coordinating and follow-up on all catering events, reconciling billing and invoices and preparing month end; Ensure specifications and requests of each catering event are communicated and executed down the channel effectively; Work collaboratively on menu planning with clients and Executive Chef, and identify revenue-generating opportunities; Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relations issues; Direct department activities and maintain highest-quality service standards; Maintain compliance with industry, company, and legislative standards; Develop team and provide performance improvement programs

Responsibilities

Monitor and organize catering orders with weekly invoicing; Perform administrative duties, including: All booking, coordinating and follow-up on all catering events, reconciling billing and invoices and preparing month end; Ensure specifications and requests of each catering event are communicated and executed down the channel effectively; Work collaboratively on menu planning with clients and Executive Chef, and identify revenue-generating opportunities; Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relations issues; Direct department activities and maintain highest-quality service standards; Maintain compliance with industry, company, and legislative standards; Develop team and provide performance improvement programs

Requirements

Degree in Hospitality/Food Service or equivalent experience, including supervisory experience; AFST (Advanced Food Safety Training); Responsible Beverage Service Certificate; Strong management skills, capable of motivating, leading and developing associates; Excellent client relationship-building and communication skills; Ability to control food and labour costs; Detail-oriented and a strong team player; Excellent communication skills (written and verbal); Proven Microsoft Office skills (Word, Excel, Outlook) and comfortable with utilizing multiple supporting programs; Must have ability to support managing larger groups in the main Retail Food operation

Benefits

Group benefits; Employer RRSP contributions; Discretionary bonus or incentive programs; Comprehensive health, vision, and dental care coverage; Mental Health and Well-Being initiative; Employment Assistance Program; Award-winning culture; Extensive learning and career opportunities; Health & Safety; Diverse and inclusive workplace; Employee Resource Groups