Hospitality Host

Benefits

Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Host who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you’re a Client Fine Dining Hospitality Host who thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you.

Responsibilities

Greet clients and guests upon arrival with a warm and welcoming demeanour, providing assistance as needed.; Anticipate the needs of clients and guests, proactively addressing any requests or concerns to enhance their experience.; Handle client inquiries, feedback, and special requests with professionalism and attention to detail. Ensuring all enquiries are resolved satisfactorily.; Represent both companies with professionalism and integrity at all times, embodying our commitment to excellence in hospitality.; Set up and arrange event spaces according to client specifications, ensuring all tables, chairs, linens, and tableware are impeccably presented.; Collaborate with kitchen and catering staff to ensure timely delivery of food and beverages, maintaining the flow of service.; Maintain a clean and organised workspace, including the breakdown and cleaning of event spaces post-event.; Adhere to all food safety and sanitation guidelines to ensure the health and safety of clients, guests, and staff.

Requirements

Friendly, outgoing personality, a people person; Great work ethic and an even greater smile; Good listening & verbal communication skills; Customer focused with a passion for offering outstanding service; Perpetuates company philosophy and culture; Works according to the BaxterStorey core values; You thrive working within a collaborative and inclusive team environment; Excellent attention to detail; Strong communication and interpersonal skills; Ability to adapt to challenges and opportunities with a solution-oriented perspective; Previous experience in a similar role, especially in the food service industry; Some knowledge of food safety and sanitation practices.­

Benefits

28 Days holiday including bank holidays; Plus your birthday off; 3 volunteering days; 3 days grandparent leave; 24 week’s enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on our Perkbox app, high street shops, holidays & cinema; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme