Hospitality Manager

Title: Hospitality Manager - 40 Hrs

Location: Rutherford Appleton Laboratories , Campus, Harwell, Chilton, Didcot

Benefits

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.

At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Manager who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Food Service Professional who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Responsibilities

Oversee day-to-day running of the Hospitality Service, including managing supplies, equipment, and facilities; Review and organise incoming bookings and ensure delivery of orders is managed within BaxterStorey service guidelines; Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards; Assist in monitoring and controlling expenses, including labour costs, food costs, and supplies, to meet goals.; Provide friendly and professional customer service to clients and guests, ensuring their needs are met and their expectations are exceeded.; Assist with the setup and arrangement of event venues, including tables, chairs, decorations, and other equipment, as per the client's requirements.; Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty

Requirements

Previous experience commensurate with role; Have a contagious passion for food and customer service; You draw satisfaction from managing, training, and supporting a team; Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance; Concise and effective verbal and written communication; Ability to adapt to challenges and opportunities with a solution-oriented perspective; Works according to the BaxterStorey core values

Benefits

Free meals on shift; Bespoke training and development opportunities; Pension and life insurance; Discounts available on our Perkbox app, high street shops, holidays & cinema; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme