Hospitality Team member

Location: Milton Keynes

Job Description
This role encompasses working any 5 of 7 days in a week, with regular weekend work. You will offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, maintaining a clean work environment, and delivering excellent customer service.
Key Responsibilities

- Ensuring the customer experience is maintained to the highest standard at all times.
- Assisting with any kitchen, front of house and back of house cleaning duties.
- To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.
- Assisting with clearing tables and maintaining a clean working environment.
- To ensure all labels and prices are correct.
- Maintain awareness of promotions, pricing and product information.
- To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor, serving food and drinks.
- Follow food safety, allergen and hygiene procedures at all times.
- Work collaboratively with colleagues to meet service targets and maintain smooth operations.
- To attend all training and development course as requested.
- To always represent WSH and John Lewis in a professional manner in your behaviour, appearance and knowledge.
- To carry out any other reasonable duties as required by management.

Qualifications
Skills & Experience Required

- Positive can-do attitude
- Strong communication skills
- Good organisational skills
- Ability to work under pressure to meet business needs
- Reliable and able to work well within a team
- Self-motivated and proactive

Additional Information

- Meal on shift
- Endless tea and coffee on shift
- Enrolment into the WSH pension scheme
- 28 days annual leave (plus extra day for your birthday off)
- Enhanced maternity, paternity and family friendly leave with length of service
- Access to everyday discounts and communication portal
- Employee Assistance Programme and qualified Mental Health First Aiders
- Cycle to Work scheme
- Opportunity to develop and further your career in an exciting company

Responsibilities

Key Responsibilities; Ensuring the customer experience is maintained to the highest standard at all times.; Assisting with any kitchen, front of house and back of house cleaning duties.; To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.; Assisting with clearing tables and maintaining a clean working environment.; To ensure all labels and prices are correct.; Maintain awareness of promotions, pricing and product information.; To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor, serving food and drinks.; Follow food safety, allergen and hygiene procedures at all times.; Work collaboratively with colleagues to meet service targets and maintain smooth operations.; To attend all training and development course as requested.; To always represent WSH and John Lewis in a professional manner in your behaviour, appearance and knowledge.; To carry out any other reasonable duties as required by management.

Requirements

Skills & Experience Required; Positive can-do attitude; Strong communication skills; Good organisational skills; Ability to work under pressure to meet business needs; Reliable and able to work well within a team; Self-motivated and proactive