Host / Hostess (Mansion)

A treasured Austin landmark reimagined by internationally known designer Ken Fulk, Commodore Perry Estate will be a modern interpretation of a residential estate from yesteryear, where guests are invited to sit back, celebrate and be inspired with thoughtful conversation. The Estate will bring a new level of contemporary glamour and whimsical soul to the city in the form of a full service Hotel, private Mansion, Lutie's Restaurant, an over-sized outdoor pool, and exquisite outdoor and indoor event space. As a team member at Commodore Perry Estate, you will enjoy a sense of family like no other. We offer competitive compensation and benefits in a historical and fun working environment, where individuality is celebrated and dreaming big is encouraged.

The role of Restaurant Host upholds the welcoming atmosphere that defines our hospitality. As a key member of our Auberge family, your role is to provide exceptional service, ensuring a positive experience for our guests from arrival to departure.

Responsibilities

Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating.; Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems.; Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.; Assist with preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up.; Maintain cleanliness, sanitation, and organization of the host/hostess station and assigned work areas.; Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.; Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times.; Resolve guest complaints promptly to ensure satisfaction.; Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.; Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment.

Requirements

Prior experience in customer service or hospitality, preferably in a high-end setting.; Strong communication skills, positive attitude, and the ability to speak and write in English fluently.; Must be of minimum age to serve alcohol.; Flexibility to work a variable schedule, including weekends and holidays.; Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.