Hotel Greeter, Valet Parking, Luggage Assistance

BASIC FUNCTION: The Front Services Agent is responsible for greeting and welcoming all guests to the hotel in a friendly manner. This position will assist in unloading guests’ luggage, and rooming of guests in a professional manner that exemplifies the service commitment. In addition, they are also responsible for the handling of parking and retrieving of guest’s automobiles in a safe, quick and efficient manner, as well as giving directions and information on all hotel and area services.

Responsibilities

Act at the first and last impression for guests arriving and departing our hotel; Greet guests as they arrive, unload luggage, and hand out hotel room keys and name badges; Provide a hotel tour to new guests explaining the various services and restaurants available at the hotel; Provide valet parking services to guests; Deliver items to guest rooms such as packages and laundry; Collect luggage and distribute on busy check out days; Drive company shuttle on various errands for guests

Requirements

Texas Driver’s License with good driving record; Must be over 21 years old for vehicle driving insurance purposes

Nice to have

Previous guest or customer service experience preferred

Benefits

Awesome Employee Focused Culture with many Associate Events; Closed many weekends and most holidays - 10 days of holiday pay; Up to 14 Vacation & Sick days per year; Weekly pay; Leadership and Career development programs; Many opportunities to grow and transfer to new positions; Free Lunch in our newly remodeled Associate Cafeteria; Eligible for Medical Insurance and other awesome benefits within 30 days of employment; Employer matching 401k; Tuition Reimbursement; Free parking on-site; Free uniforms and we will clean them; Benchmark Hospitality hotel discounts