Hotel Manager - Old Thorns Hotel & Resort

Are you ready to lead one of the UK’s iconic hotel & resort destinations?

A unique opportunity has arisen to launch a new Accor brand to the UK market.

Set in over 300 acres of picturesque Hampshire countryside, the Resort offers a unique experience all in one place.

With bedrooms, residences & penthouses, golf course, meeting & events spaces, restaurants, health club & spa, this is the ideal destination for a night away, staycation, golf break, wedding, conference & much more.

We are looking for a driven, people-first Hotel Manager to take full ownership of our Resort – leading the team and elevating the guest experience.

Responsibilities

Overall day-to-day leadership of hotel operations, including front office, housekeeping, food & beverage, maintenance, culinary, health club & spa, duty manager - guest services; Implementation and monitoring of brand/service standards, SOP's; Support Accor and Mövenpick system implementations; Revenue optimisation & maximisation, cost control, P&L and payroll accountability; Team development, rostering optimisation / operational efficiencies across departments, performance management; Health & safety, compliance management, support and lead Green Key Certification, deliver high consistent guest expectations satisfaction - (RPS) ownership; Strategic input on property improvements, CAPEX, all other key management support functions

Requirements

Previous premium hotel experience is necessary.; A strong commercial acumen with a track record of meeting or exceeding revenue & profitability targets.; Passion for creating memorable guest experiences with a meticulous eye for detail.; Eligibility to work in the UK is essential.