Hotel Revenue Management Analyst

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. If you are unable to complete a portion of the assessment due to a disability, you may select the disability opt-out option during the assessment. This option will not impact your assessment scoring or consideration for the role.

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess Pumpkin Fest and Christmas at the Princess. The hotel features great benefits like matching retirement, travel discounts and more. This place really has it all – except for you!

Reporting to the Director of Revenue Management, the RM Analyst is responsible for supporting the hotel's Commercial Strategy team through meticulous data collection, accurate reporting, and efficient system maintenance. The RM Analyst supports special projects related to revenue generating initiatives. This role is foundational for developing an understanding of revenue management principles and systems, serving as a key entry point for future revenue management leaders within Raffles and Fairmont Hotels & Resorts.

Reporting to the Director of Revenue Management, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

Ensures accuracy of information and data and actively seeks to create/enhance automation efforts in reporting tools.; Assists in the preparation of competitive analysis and other supporting documents for presentation at various revenue meetings, or for required reporting within the hotel, or to corporate teams, and ownership.; Accurately generates and updates all Revenue Management reports. Serves as primary link for reporting and analytical needs of the Revenue Management team, and ad-hoc reports for senior leadership.; Assists in the monthly forecasting process, and creation of the annual budget and marketing plan documents, as well as long term projections.; Assists in managing availability, rates and inventory in all channels, and communicates strategies and restrictions to operations teams.; Responsible for maintaining rate parity across all channels, including collaborating with the sales team regarding follow up processes for repeat offenders.; Performs detailed data entry and routine system maintenance tasks including, but not limited to, rate loading, restrictions management, and daily system checks, ensuring system hygiene in accordance with Accor and brand standards.; Aids in content management in electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.; Maintains close relationships with GRC to ensure the call center is up to date on the hotel’s information at all times.; Manages relationship with Distribution System Support team, manages technical tickets and loading request follow ups.; Supports special projects within RM and Distribution, focused on uncovering new revenue opportunities.; Performs ad-hoc tasks, analysis, and reporting on a needed basis to senior leadership.

Requirements

Strong communication skills, both verbal and written; Dynamic can-do attitude; Strong analytical skills and attention to details; Presents a professional and polished appearance; Effectively deal with guests and other team members; Possessing the trait of being organized and multi-tasking; Ability to complete work within given deadlines; Maintain confidentiality of proprietary information and protect company assets

Benefits

Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family; Free meals at our on-site employee restaurant; Learning programs through our Academies designed to sharpen your skills; Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit, etc.; Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!