Housekeeping Assistant Coordinator

As the Back of House Coordinator, you will be the administrative and logistical backbone of local STR operations. You’ll work closely with the Team Lead, Back of House to ensure inventory is managed, vendors are supported, and the field team is equipped to focus on our guests and owners in the field. You will serve as the key point of coordination across multiple back-of-house functions — housekeeping, maintenance ticket flow, and warehousing — helping to keep the market running smoothly and ensuring guests and owners have a seamless experience. This role is ideal for someone highly organized, responsive, and energized by fast-paced problem solving. This role is an hourly, non-exempt position.

Responsibilities

Assist in managing warehouse and storage space, keeping areas tidy and organized; Track inventory usage and restock needs for consumables, linens, and key operating supplies both in central warehouses and satellite storage locations; Coordinate delivery or retrieval of inventory and supplies to/from homes as needed; Assist the Team Lead, Back of House with the management of housekeeping vendors and teams; Support the Team Lead, Back of House and other market team members with the coordination and management of third party maintenance vendors as needed; Log and report field activity data into our operational systems with accuracy and timeliness as needed; Execute market-level projects which touch multiple zones/teams and are better handled by the Back of House team than a specific zone team, such as updating branded materials around the market; Rotate between being warehouse-based and field-based as needed to support each day’s work; Other duties as assigned

Requirements

2–3 years of experience in operations coordination, logistics, or hospitality support; Excellent attention to detail and time management; Strong written and verbal communication skills; Ability to remain calm and responsive in fast-moving operational environments; Comfortable working both in the field and in office/warehouse environments; Tech savvy and experienced with mobile scheduling, task tools, or PMS platforms as well as Google Workspace; Must be authorized to work in the U.S.

Benefits

Generous PTO Policy; 12 Paid Holidays; Volunteer Time Off; Paid Parental Leave; 401k Program; Wellness and home office/cell phone subsidies; Robust health, dental, vision insurance, and more