Housekeeping Coordinator

Saudi Nationals Only. This position is exclusively open to Saudi Nationals as part of our commitment to developing local talent and supporting national workforce initiatives. POSITION SUMMARY: The Housekeeping Coordinator supports the effective daily operation of the Housekeeping Department by coordinating staffing, room readiness, inventories, communication, quality control, and administrative processes. The role acts as a key link between Housekeeping Supervisors, Room Attendants, Public Area Attendants, Linen/Uniform Rooms, Front Office, Laundry, and other departments to ensure cleanliness standards, LQA and Brand requirements, and operational efficiency are consistently achieved. The Housekeeping Coordinator assists in supervising housekeeping operations, monitors standards, supports training and inspections, manages records and inventories, and ensures smooth communication and handover across shifts.

Responsibilities

Coordinate staffing, room readiness, inventories, communication, quality control, and administrative processes; Act as a key link between Housekeeping Supervisors, Room Attendants, Public Area Attendants, Linen/Uniform Rooms, Front Office, Laundry, and other departments; Monitor daily housekeeping operations; Assist Supervisors in coordinating daily work assignments; Support room operations by assisting with rush rooms, re-cleans, and priority rooms; Assist in inspecting vacant and cleaned rooms; Supervise periodic and deep-cleaning activities; Assist in preparing and maintaining inventories of linen, uniforms, amenities, cleaning supplies; Control issuance, usage, and replenishment of linen, guest supplies, and cleaning chemicals; Maintain employee attendance records and housekeeping documentation; Assist in preparing staff rosters, time sheets, and shift schedules; Ensure smooth shift handovers; Support training and coaching of housekeeping associates; Interact with guests and other departments professionally; Perform supervisory duties in the absence of Housekeeping Supervisors; Follow OSHAD responsibilities and emergency procedures

Requirements

Saudi Nationals Only; Minimum 1 year team leader experience; Previous experience in a housekeeping department for a luxury or ultra-luxury hotel; High school diploma; Required to speak, read and write English; Strong attention to detail with the ability to work efficiently and accurately; Ability to prioritize, organize, and follow up on tasks independently; Calm, clear thinker with sound judgment and problem-solving skills; Strong guest service awareness and ability to understand guest needs; Team-oriented with the ability to work collaboratively and with minimal supervision; High level of professionalism and confidentiality in handling guest and hotel information; Strong knowledge of hotel and housekeeping operations and procedures; Proficient in using computerized hotel systems and basic data analysis; Excellent interpersonal and communication skills, with the ability to influence and guide team members; Ability to handle difficult situations calmly and professionally; Strong organizational and time-management skills, even in high-pressure environments; Ability to meet deadlines, manage multiple priorities, and attend departmental and hotel-wide meetings; Must be able to exert physical effort in transporting, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding

Nice to have

Fluency in other languages