HR Operations Partner Vendor Operations

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait .
We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries.
For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets).
‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency
Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization.

Responsibilities

Job Description - HR Operations Partner- Vendor Operations; Role Purpose; Roles & Responsibilities; Vendor Lifecycle Management; Manage end-to-end vendor onboarding, modifications, renewals, and offboarding processes.; Ensure all vendor records are maintained accurately across systems and repositories.; Drive adherence to governance standards and vendor management policies. Contract Management & Compliance; Coordinate contract creation, review, approvals, renewals, and amendments.; Track contract milestones, expiries, and renewal timelines to ensure business continuity.; Ensure compliance with organizational policies, audit requirements, and applicable regulations.; Support internal and external audits by maintaining accurate documentation and evidence. Invoice Processing & Governance; Manage invoice validation, reconciliation, and submission workflows.; Coordinate with vendors, business stakeholders, Finance, and Procurement teams for timely invoice processing and payment closure.; Resolve invoice discrepancies and payment-related queries within agreed timelines.; Monitor aged invoices and drive timely closure to meet SLA commitments. Vendor Performance Management; Track vendor performance against defined SLAs and KPIs.; Prepare vendor governance reports and dashboards highlighting compliance, service delivery, and operational metrics.; Identify improvement opportunities and work with stakeholders to drive corrective actions. Stakeholder Management & Reporting; Partner with business teams, vendors, Legal, Finance, Procurement, and HR stakeholders to ensure smooth operational delivery.; Prepare management reports, dashboards, and presentations for leadership reviews.; Provide insights and recommendations through data analysis to support decision-making. Process Excellence & Continuous Improvement; Identify process improvement and automation opportunities to enhance efficiency and controls.; Drive standardization of vendor management processes across functions and geographies.; Support transformation initiatives and governance programs within Vendor Operations.

Requirements

Qualifications; Graduation or Post Graduation in Management, Human Resources, Business Administration, Commerce, or related discipline.; 3-5 years of experience in Vendor Operations, Shared Services, Global Capability Centers (GCC), Procurement Operations, Contract Management, or related functions. Technical Skills; Vendor Onboarding & Lifecycle Management; Contract Management & Compliance; Invoice Processing, Validation & Reconciliation; Vendor Governance & Documentation Management; SLA/KPI Monitoring & Performance Reporting; Stakeholder Management & Cross-functional Collaboration; Audit & Compliance Management; Advanced Excel and Data Analysis; PowerPoint and Executive Reporting; Process Improvement & Automation Initiatives Behavioural Skills; Excellent communication and stakeholder management skills.; Strong analytical and problem-solving capabilities.; High attention to detail and governance mindset.; Strong planning, prioritization, and time management skills.; Collaboration and relationship-building skills.; Results-oriented with a continuous improvement approach.