HR Service Center Specialist

The HR Service Center Specialist supports Rogers Behavioral Health System’s vision “to deliver the highest quality behavioral health services with the best outcomes in the United States” by providing Tier 1 support to employees regarding human resources related questions.

Responsibilities

Respond to employee questions and inquiries about employee benefit programs and human resources policies; Provide assistance with disability, health, and life benefits, paid time off, and retirement plans; Provide support regarding HRIS self-service including login support and issue resolution; Process HR data transactions not able for completion through employee or manager self-service; Support the hiring process through collection and entry of new hire information into HRIS; Support new employee orientation including enrollment in time keeping system and collecting new hire paperwork; Complete personnel file audits and keep accurate personnel file face sheets; Maintain employee information in HRIS (Workday); Assist in maintaining personnel records to ensure compliance with state, federal, and Joint Commission regulations; Work closely with third party vendors for recruitment, background check screening and employment verifications; Conduct training on related HR topics; Participate in Hospital committees and Performance Improvement team meetings; Maintain compliance with regulatory standards including licensing, background checks, and credential records

Requirements

Two (2) years of Human Resources experience required; Working knowledge of Microsoft Office including Word, Excel and Outlook; Working knowledge of HRIS/payroll system; Demonstrated organizational skills; Demonstrated customer service skills; Demonstrated skills for following business protocols and courtesy in listening, reacting and responding to all levels of team member requests or concerns; Ability to assist team members with projects, correspondence or reports; Ability to interact with all levels of the organization; Ability to communicate orally and in writing; Ability to set priorities, meet deadlines, and multi-task with minimal supervision; Ability to be detail-oriented and accurate; Ability to work independently or as a member of a team; Ability to maintain confidentiality of all information; Walking, sitting and standing required; Lifting moderate, capable of lifting a minimum of 20 pounds; Reaching, handling, grasping and manual dexterity necessary to operate various pieces of office equipment; Stooping, bending, kneeling and flexible movements required; Verbal and hearing abilities required to interact with employees

Nice to have

Healthcare or HR service center experience

Benefits

Health, dental, and vision insurance coverage for you and your family; 401(k) retirement plan; Employee share program; Life/disability insurance; Flex spending accounts; Tuition reimbursement; Health and wellness program; Employee assistance program (EAP)