HRM Cardiology Technician II

The HRM Cardiology Technician II plays a vital role in the coordination and delivery of specialized cardiac diagnostic services. This position is responsible for managing and supporting patients undergoing 12-lead electrocardiograms (ECGs), ambulatory cardiac monitoring, and those with implantable cardiac devices such as pacemakers and defibrillators. The technician ensures high-quality patient care by collaborating with multidisciplinary teams, maintaining accurate documentation, and adhering to clinical protocols and safety standards.

The ideal candidate will have a minimum of two years of relevant experience in a cardiology or cardiac diagnostics setting, demonstrating proficiency in ECG interpretation and cardiac telemetry. Strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment are essential for success in this role.

Responsibilities

Must be able to perform the professional, clinical and/or technical competencies of the assigned unit or department; Prioritize patient phone calls; Assist patients with troubleshooting cardiac devices; Perform all duties and interactions with patients and staff in a way that demonstrates professionalism and leadership; Competently provide patient teaching and provide additional training/resources as needed; Ensure appropriate documentation uploaded to patient record from vendor site/data aggregator; Assist in identifying and contacting patients in the event of a cardiac device/lead recall or advisory; Assist in remote monitoring / cardiac monitoring scheduling, enrollment and education; Perform audit of MUSE and/or Murj to ensure compliance with protocols; Prepare and organize clinical documentation required for billing cardiac diagnostic services; Ensure all relevant patient records, procedure details, and provider notes are complete, compliant with billing regulations, and submitted in a timely manner; Collaborate with clinical staff and revenue cycle teams to resolve discrepancies, support coding accuracy, and facilitate efficient reimbursement processes; Collaborate with other health care providers to assist in adjustment of plan of care; Perform preliminary interpretation of ECGs, cardiac monitors, and/or implantable loop recorders; Accurately identify arrhythmias, conduction abnormalities, and device-related events, ensuring timely communication of clinically significant findings to the care team; Maintain proficiency in rhythm recognition and documentation standards; Demonstrate population-specific competencies; Use precise oral and written presentation skills to clearly convey information to patients, other medical personnel and provide feedback to vendors

Requirements

High School Graduate; 2 or more years of cardiac experience; Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA); Valid Driver's License with reliable transportation to various outreach clinics; English; Proficiency in ECG interpretation and cardiac telemetry; Strong communication skills, attention to detail, and ability to work independently in a fast-paced environment

Nice to have

Bachelors Degree in science related field