ICMS Case Manager

Under the direction of our Program Manager, the Case Manager provides high-quality case management services to homeless individuals and families (participants) eligible for permanent housing through the Housing program. The Case Manager shall serve as the central point of contact for 15-20 participants.

Responsibilities

Conduct initial and quarterly psychosocial assessments to develop and implement an individualized service plan; Collaborate with participants to maintain housing stability goals; Develop professional relationships with program participants and maintain a caseload of 15-20 participants; Provide outreach, housing navigation, and housing location services; Conduct regular face-to-face visits at indoor and outdoor locations and regular home visits once participants are housed; Ensure participants are linked to health, mental health, and substance use services as needed; Assist participants with obtaining employment, establishing benefits, and/or educational opportunities; Assist participants in maintaining their treatment regimens, including accompanying them to appointments as needed; Assist participants in gaining access to mainstream benefits such as Medical, GR, and SSI; Utilize a harm reduction, client-focused, and strengths-based intervention and treatment model

Requirements

Dedicated to the mission, vision, and values of the organization; Knowledge of surrounding poverty, homelessness, and social factors related to each dynamic; Ability to understand the needs of homeless people with disabilities and to develop collaborative goals towards greater self-sufficiency and independence in the larger community; Ability to work a flexible schedule, including some evenings and weekends; Knowledgeable about services for homeless individuals and families throughout Los Angeles County; Knowledge of challenges associated with homelessness, including chemical dependency, mental disorders, physical health concerns, violence, and isolation; Reliable transportation, a Valid California Driver's License, and Auto Insurance

Benefits

Flexible work arrangements; Paid vacation and sick leave; Paid holidays; Mileage reimbursement; Competitive benefits including health, dental, and vision insurance; 403b Retirement plan; Growth opportunities from Case Manager to Lead Case Manager and eventually Program Manager