Inside Sales, Midlands biotech

GenScript is looking for an Inside Sales professional for our Europe Division. As an Inside Sales representative, you will play a key role in driving sales and revenue growth at GenScript. Your primary responsibility will be to connect with potential and current customers, understand their needs, and guide them through the sales process to not only secure new business opportunities but also contribute to developing existing business. You will primarily interact with customers via phone calls, emails, video conferencing, and online chat.

Responsibilities

Identify and research potential biotech customers within the assigned territory; Conduct outbound calls, emails, and other communication methods to generate leads/opportunities; Engage with prospective customers to understand their business needs and pain points; Tailor sales pitches and solutions to address customer-specific requirements; Collaborate with the Field Sales Account Manager team to plan and execute local campaigns, including on-site initiatives (such as roadshows) and online activities (such as email campaigns); Collaborate with Marketing, Product Management, Finance, and other relevant departments to promote business growth, improve internal processes, align strategies, and ensure a smooth customer experience; Manage and expand relationships with biotech companies within the targeted scientific cluster and surrounding territory; Document all sales activities and customer interactions accurately in the CRM system; Track and manage sales leads, opportunities, and deals throughout the sales process; Provide regular reports on sales activities, progress, and achievements to the sales manager; Work closely with other sales colleagues within the region to ensure effective territory coverage and customer support

Requirements

Master's or PhD degree in Molecular Biology, Biotechnology, Biochemistry, Genetics, Immunology, or a related Life Sciences discipline; Familiarity with one or more of the following areas: Gene Synthesis, Molecular Biology Services, Proteins, Peptides, Antibodies, or Cell Line Development; Strong communication, relationship-building, and problem-solving skills; Experience in prospecting, pipeline management, and opportunity development; Proficiency with CRM systems and sales tools; Self-motivated, organized, and comfortable working independently in a remote environment; Results-oriented with a proactive and customer-focused mindset; Fluent English communication skills; Permanent right to work in the United Kingdom without current or future visa sponsorship requirements

Nice to have

Experience in Inside Sales, Business Development, Scientific Sales, Customer Success, or other customer-facing roles; Experience working in a global, cross-functional environment

Benefits

Medical, dental, and vision insurance; 401(k) retirement plan with a company match that vests fully on day one; Paid parental leave after three (3) months of employment; Paid time off policy including vacation time, personal time, sick time, floating holidays, and company holidays; Flexible spending and health savings accounts; Life and AD&D insurance; Short- and long-term disability coverage; Legal assistance; Supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance; Commuter benefits; Well-being initiatives; Peer-to-peer recognition programs