Intern Account Management Integrations Global

As an Integrations Intern, you will support the commercial team from a technical operations perspective, continuously finding ways to help the team work smarter. Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform.

Responsibilities

Support the commercial team from a technical operations perspective; reduce onboarding SLAs for new integrations by identifying bottlenecks and optimizing workflows through automation; coordinate with Tech, Product, Commercial, and local teams to troubleshoot and resolve technical issues during integration launches; serve as the global point of contact for integration activation queries and help launch new integrations and manage rollout of new operational processes; build and maintain global trackers to monitor integration volumes, go-live timelines, and system performance; act as a bridge between commercial and technical stakeholders, assisting with API contract billing management and compiling data insights

Requirements

Advanced proficiency in Excel/Google Sheets; strong analytical skills; ability to be persuasive using data, facts, and details to drive decisions; knack for automating repetitive tasks; efficient and capable of handling multiple work streams; collaborative work style and openness to direction; strong commitment to achieving goals; ability to look at situations from several points of view; solid written and verbal communication skills in English

Benefits

Monthly Glovo credit; discounts on transportation, food, and kindergarten expenses; discounted gym memberships; extra time off; freedom to work from home two days a week; opportunity to work from anywhere for up to three weeks a year; enhanced parental leave; office-based nursery; online therapy and wellbeing benefits