IT Enterprise Applications Administrator

Harbinger is hiring an IT Enterprise Applications Administrator to own our Atlassian instance end to end, Jira, Confluence, alongside a handful of other enterprise applications. This is a hands-on, builder role: we're looking for someone who is an expert across the Atlassian stack, fluent in advanced workflow and automation design, well-versed in enterprise AI tooling (AI gateways, governance, and policy).

Responsibilities

Own administration of Jira, Confluence, and Atlassian Guard, including licensing, user provisioning, permission schemes, and org-level security policies; Serve as the internal subject-matter expert on the Atlassian stack, advising teams on best practices for project/space structure, schemes, and governance; Run recurring admin access reviews for the Atlassian org; Design and build advanced Jira workflows, automation rules, and JQL-driven views; Develop integrations using the Atlassian REST API, webhooks, and Forge/Connect apps; Continuously look for manual processes across the org that can be automated through Jira/Confluence tooling; Own selection, deployment, and administration of an enterprise AI gateway; Develop and maintain AI usage governance and policy; Evaluate and roll out AI-assisted capabilities across our enterprise apps; Document configurations, workflows, and decisions in Confluence; Train end users and admins across departments on Jira and Confluence best practices.

Requirements

Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience); 4+ years administering Atlassian Cloud products at scale, ideally including both Jira and Confluence for a multi-team organization; Advanced Jira and Confluence administration (workflow/permission schemes, automation rules, JQL, custom fields, spaces, templates); Atlassian Guard and org-level security/governance settings; Experience with the Atlassian REST API and/or Forge/Connect app development for integrations; Enterprise AI tooling expertise: hands-on experience with AI gateways/LLM proxies (e.g. LiteLLM, Portkey, Cloudflare AI Gateway) and building AI usage governance and policy frameworks (acceptable use, data handling, vendor/model risk review); Strong written and verbal communication; able to translate technical concepts for non-technical audiences; Comfortable working cross-functionally in a fast-paced, high-growth manufacturing environment.

Nice to have

Atlassian certifications are a plus, not required; Scripting ability (e.g. Python or JavaScript) is a plus for automation work.

Benefits

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered; Early-stage Stock Options; Robust Retirement Savings (401k, HSA, FSA); Generous Paid Time Off (PTO) & Parental Leave; Annual Vacation Bonus; Wellness & Fertility Benefits; Cell Phone Stipend; Complimentary Meals & Stocked Kitchens