IT Manager

Fieldtrip is a group of creative growth agencies, led by inBeat, that connects enterprise brands with creators and communities. This is the first senior IT hire across the portfolio. You will make IT simple and scalable for approximately 200 people within the agencies, working fully remotely across 15+ countries, and will own IT end-to-end across the tools, identity layer, vendor stack, BYOD posture, and baseline cybersecurity and compliance.

Responsibilities

Own the IT function end-to-end, including systems, identity, access, onboarding, offboarding, tooling, and vendor relationships across every portfolio company; Design for BYOD and distributed teams, building a security posture that works for personal devices, contractor workflows, and cross-border data realities; Rationalise the stack by killing shadow IT, consolidating overlapping SaaS, and delivering visible monthly savings; Make access easy by setting up identity and access management so people can work across companies without chasing permissions; Build processes people actually use, with AI built into how work gets done, then check what's working and fix what isn't; Support security and governance by putting sensible baseline controls in place for a BYOD setup and compliance requirements, collaborating with a security consultant where needed; Lead, write, and document by turning tribal knowledge into runbooks, explaining IT risk and tradeoffs in plain English, and building a function that doesn't depend on you

Requirements

5+ years of experience in IT functions in start-up/scale-up environments; Includes either building an IT function from scratch or meaningfully restructuring one; Remote or hybrid experience, having supported distributed teams before; Strong identity and access management foundation; A builder mindset, shipping systems that run without you; The confidence to defend your call and bring people with you; Clear communication, explaining complex IT to non-technical people and documenting what you build

Nice to have

Fully remote experience; Experience supporting a BYOD workforce; Familiarity with PIPEDA or other Canadian privacy requirements; Exposure to SOC 2, ISO 27001, or similar frameworks; experience running cybersecurity and compliance; Prior portfolio / multi-entity IT experience

Benefits

Remote by design: work from anywhere with 4h EST overlap; Contractor-friendly setup; Clear path to grow with room to build the team beneath you; Real leverage and leadership scope from a clean sheet; Leadership team backing with mandate and budget in place