IT Operations & Systems Administrator

Join a fast-growing, nuclear organization where you'll play a critical role supporting day-to-day IT operations while helping build and optimize enterprise systems that power the business. This is a hands-on role for someone who enjoys solving problems, supporting users, owning IT initiatives, and driving continuous improvement across a Microsoft-centric environment.

Responsibilities

Serve as the primary IT support resource for the New York office, providing desktop, hardware, software, and network troubleshooting; Manage employee onboarding/offboarding, device provisioning, and endpoint management using Microsoft Intune and Windows 365; Support Microsoft 365 technologies including Entra ID, Exchange Online, SharePoint, Teams, and related services; Administer and enhance Microsoft Dynamics 365, including user access, workflows, dashboards, and business process configuration; Help support and expand the company's ERP and enterprise systems environment; Maintain SharePoint sites, permissions, document controls, and collaboration tools; Assist with cybersecurity, access management, and compliance initiatives in a highly regulated environment; Participate in after-hours support for critical business and operational issues as needed.

Requirements

5 years of experience in IT Operations, Systems Administration; Strong experience supporting Microsoft 365, Entra ID (Azure AD), Exchange, and SharePoint; Experience with Microsoft Dynamics 365; Familiarity with ERP systems and business application support; Strong troubleshooting skills with a proactive, customer-focused approach; Ability to work independently, take ownership, and drive issues through resolution; Excellent communication skills and experience supporting technical and non-technical users; Must be able to work onsite 5 days a week in New York, NY; U.S. Citizenship or Permanent Residency is required due to regulatory requirements.

Nice to have

Experience with Microsoft Dynamics 365 administration and customization; Experience in defense, aerospace, nuclear, manufacturing, or other highly regulated industries; Familiarity with cybersecurity frameworks, compliance requirements, GCC High, CMMC, or NIST environments; Experience supporting Windows 365, virtual desktops, and enterprise infrastructure.