IT Support Senior Staff

Location: Jakarta

Job Description

- Help and make sure company's IT operations are running smoothly.
- Support and maintain office network and internet connection to provider.
- Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
- Create daily reports related to the connectivity & resources monitoring in the placement Office.
- Setup PCs and Laptops, and help research which items for the company to procure.
- Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.

Qualifications

- Bachelor Degree majoring in Computer and Network Engineering (or related fields).
- Experience as IT Support min. 1 year.
- Proficient and capable with OS Windows, Linux and Mac OS, Office application and any support software and device.
- Good knowledge in network, hardware, software and printer troubleshooting.
- Have a good problem solving skills.
- Have a good communication skills.
- Fresh graduate are welcome to apply.

Responsibilities

Help and make sure company's IT operations are running smoothly.; Support and maintain office network and internet connection to provider.; Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.; Create daily reports related to the connectivity & resources monitoring in the placement Office.; Setup PCs and Laptops, and help research which items for the company to procure.; Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.

Requirements

Bachelor Degree majoring in Computer and Network Engineering (or related fields).; Experience as IT Support min. 1 year.; Proficient and capable with OS Windows, Linux and Mac OS, Office application and any support software and device.; Good knowledge in network, hardware, software and printer troubleshooting.; Have a good problem solving skills.; Have a good communication skills.; Fresh graduate are welcome to apply.