Key Account Manager (Online Affiliates)

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

Responsibilities

Evaluate, negotiate, and acquire merchant partners that would support the company’s business plan and goals; Conduct market and potential clients’ research for our target category and establish a long-term positive relationship with merchant partners; Develop ideas for merchant campaigns, managing campaigns process and execution; Research and explore new business and market opportunities; Collaborate with cross-functional teams to decide go-to-market strategy and execution plans to reach company goals

Requirements

Good communication skills in English and Mandarin; Exhibit strong awareness of consumer trends in e-commerce with an ability to ideate and execute campaigns to drive growth for the business; Able to think out of the box in conceptualizing ideas for merchant acquisition and management – creativity and logical thinking would be key!; Self-motivated and driven to excel and deliver.; Must be comfortable with negotiations and building relationships with key decision-makers.; Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

Nice to have

3+years of eCommerce background in Marketplaces, Fashion, and Travel would be advantageous

Benefits

Career growth opportunities to take on greater challenges that help you realise your ambitions; Be part of a winning team on a journey to global scale; Competitive compensation based on performance; Candid, open, and collaborative culture where feedback is valued