Key Account Manger I

Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

Responsibilities

Sales revenue generation/achievement and new business development; Key account management for MS India customers for the respective customers; Maintain good relations with customers and update of Relationship Matrix; Query generation, coordinate for solution and technical/commercial proposal support and submission; Support cost review, price benchmark, pricing, quote/offer submission, negotiations and order receipt; Customer folders maintenance, CRM and sales process implementations; Business wins, contracts, booking & coordination of inclusion in long term plan; Set escalators, negotiate price revisions/commodity and FX recoveries; Eradication of red ink (-ve margin items) and profit enhancement; Coordination for SLOB reduction and inventory planning and forecast reviews; Achieving profitability (GM%, SM%, CM%) for respective customer accounts; Track opportunities, prepare opportunity pipeline based on white space analysis; MIS data, collection of production data for OEM, analysis, SOB data generation, sales trend analysis; Organize meetings with customers for initiation of business discussions; Business plan/strategic plan/CRM updation; Sales promotion, marketing activities like organizing tech shows and participating in expos; Coordinating with finance & customer support team & customers for support in payment; Coordinate with customer support for order processing, sales forecasting, OTD activities, customer satisfaction

Requirements

MBA (Preferred); Mechanical Engineering (Degree/Diploma); Technical knowledge; Good computer/software skills; 6-8 years+ experience in working with Automobile OEM customers; Knowledge of CRM, SharePoint, ERP preferred; Good coordination skills; Leadership experience for leading CFT/Project Team; Good communication and presentation skills; Sales and Marketing, customer handling; Good customer relations; 7-10+ days outstation traveling in a month; 10-12 days travel within city/state; Proficiency in English, Hindi, Kannada/Tamil (preferable)

Nice to have

MBA; Knowledge of CRM, SharePoint, ERP