Kitchen Assistant (Sur La Table)

As a Kitchen Assistant at Sur La Table, you play a key role in inspiring customers throughout every stage of their culinary experience. With a passion for cooking, hospitality, and teamwork, the Kitchen Assistant supports the chefs to ensure smooth class operations and a #bestincenter experience, a company-wide standard for excellence in service. You’ll help bring culinary dreams to life by supporting our chefs, engaging with guests, and ensuring a clean, well-organized kitchen environment.

Responsibilities

Represent Sur La Table’s brand and culture by creating memorable, educational experiences; Maintain expertise by staying current on products and engaging in available training; Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in both the kitchen and retail sales floor; Assist chefs with class execution that drives repeat visits and positive customer feedback; Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates; Meet or exceed monthly sales goals and key KPIs; Assist in setting up and breakdown of classes including organizing mise en place, prepping ingredients, and cleaning workstations; Clean and sanitize dishes and equipment promptly; Assist with restocking, organizing, and maintaining kitchen supplies and tools; Ensure compliance with food safety standards, local health codes, and sanitation regulations; Properly handle all tools, ingredients, and kitchen equipment; Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses; May handle liquor, wine, and beer in compliance with alcohol regulations; Ensure store safety and cleanliness; Adhere to wage and hour laws and accurately record time worked; Model and ensure consistent adherence to Sur La Table policies and SOPs

Requirements

Must be 18 years of age or older; Valid Food Handlers Certification; Excellent communication, problem-solving, and decision-making abilities; Passion for community engagement and providing exceptional customer experiences; Ability to remain standing for up to 4 hours at a time; Ability to lift and/or move merchandise weighing up to 50 lbs; Available to work between 12 and 16 hours per week with a flexible schedule, including nights, weekends, and holidays

Nice to have

1 year retail sales experience; 1 year food prep and/or kitchen operations experience; Proficiency in Microsoft Office Suite and retail systems