Kitt Peak Visitor Center Evening Guide

The part-time seasonal position of KPVC Evening Guide will support our array of evening program offerings including conducting the Nightly Observing Program for audiences including the general public, tour groups, schools, youth groups and others. In this role, the KPVC Evening Guide is the public face of the NOIRLab and KPNO to our evening guests and are expected to represent NOIRLab and KPNO in a positive, professional manner at all times.

Responsibilities

Conduct engaging Nightly Observing Programs for diverse audiences including the general public, tour groups, schools, and youth groups; Operate telescopes and interpret viewed objects for guests; Use a PC to point the telescope and track astronomical objects; Provide excellent customer service and project a professional image of the KPVC team; Report punctually to all assigned shifts; Study and prepare for programs and stay up to date on astronomy developments; Fill out night logs for every event, including any incidents; Conduct alternative programs, demonstrations, and special tours on cloudy nights; Safely drive NOIRLab vehicles to transport visitors; Work with the Guide & Docent Supervisor and Visitor Center Operations Manager on public program issues; Follow NOIRLab policies and procedures, including visitor safety, vehicle use, cash register operations, and light pollution control; Operate the accounting and Point of Sale system for Gift Shop sales after training; Help with telescope, program equipment, building and grounds cleaning and maintenance; Perform safety and security functions during shifts; Perform other duties as assigned

Requirements

Substantial knowledge of observational astronomy; Strong familiarity with the night sky; Experience with a variety of observing techniques and equipment; Demonstrated ability to translate abstract scientific concepts to a public audience; Ability to work enthusiastically, cooperatively, and patiently with all guests, volunteers and staff; Strong public speaking, teaching, and interpretative skills; Ability to project voice audibly to audiences indoors and outdoors; Ability to work a flexible schedule of shifts that routinely include both late afternoons and nights; Ability to receive continual training and accept ongoing constructive feedback; Ability to learn abstract and practical concepts in astronomy and use common astronomical instruments; Well developed PC computer skills, including email and proficiency in Google Workspace or Microsoft Office; Ability to obtain CPR and AED certification provided by NOIRLab; Ability to remain calm under pressure and adapt to new procedures or program format changes; Organized, energetic, honest, and outgoing with a strong work ethic; Must enjoy working with varied audiences; Valid State driver's license and a valid GSA permit issued by NOIRLab; Ability to pass a pre-employment background check; Physical ability to walk, climb stairs and ladders, and work at an altitude of 6,800 feet for sustained periods; Ability to lift and/or move up to 20 to 25 pounds

Nice to have

Experience operating astronomical telescopes for the public; Advanced astronomy knowledge or astronomy experience; Familiarity with methods of audience analysis; Active or recent membership in the Association of Science and Technology Centers (ASTC), American Alliance of Museums (AAM), or other relevant museum or interpretation professional societies; Familiarity with the Tohono O'odham Nation and the accomplishments of Kitt Peak National Observatory; Bilingual English/Spanish

Benefits

Paid time off; Retirement plan contributions; Competitive salary commensurate with experience; Transportation to work sites provided by NOIRLab; Meals during shifts on the mountain provided by NOIRLab; Opportunities for growth and training in special programs