KYC Analyst

Tide helps SMEs save time and money in running their businesses by offering business accounts, related banking services, and connected administrative solutions, from invoicing to accounting. Tide supports over 2 million members globally across the UK, India, Germany and France. As a KYC Analyst, you will communicate with applicants, review and verify member data and documentation as part of CDD and EDD processes, and work with internal compliance personnel on KYC policy. The role follows a hybrid work arrangement.

Responsibilities

Communicate with applicants via email (non-call centre environment); Review and verify member data and documentation as part of the company's CDD and EDD processes; Liaise with internal compliance personnel on the shaping and application of KYC policy; Identify areas of improvement that improve efficiency and member experience; Lend a hand whenever it may be needed in the business; Work weekends on a rotation basis

Requirements

Excellent spoken and written English skills; Natural curiosity about KYC principles and processes; Professional work experience; An analytical mind, able to digest large data sets and spot patterns and trends; Good computer literacy

Nice to have

Preferably experience working in KYC/compliance and a strong understanding of CDD and EDD processes; Preferably experience in financial services; Gaming industry experience would be highly advantageous; Previous client service experience or dealing with third party suppliers/partners

Benefits

25 days paid annual leave; 3 paid days off for volunteering or L&D activities; Extended maternity and paternity leave covered by the company; Personal L&D budget; Additional health & dental insurance; Mental wellbeing platform; Fully covered Multisports card; Food vouchers; Snacks, light food, drinks in the office; WFH equipment allowance; Flexible working from home; Sabbatical Leave; Transportation bonus to cover office commute under the hybrid work arrangement