Launch Associate, Product Engineer

AHEAD Foundry is an end-to-end integration center delivering design, integration, and deployment of enterprise IT infrastructure, from the data center to the edge, with deep engineering expertise. Paired with Hatch for lifecycle visibility, Foundry provides pre-deployment configuration, rack integration, warehousing and kitting, and global logistics to reduce risk and accelerate time to value. As an Associate Design in LAUNCH, you will start out in a 3-month training program within our Foundry Engineering team. Upon completion of LAUNCH, you will have the opportunity to work on client and internal projects based on skillset, personal interest, and business needs. Position type: full-time in office, typically 8:00AM to 5:00PM, Monday to Friday, with occasional evening and weekend work. Work environment is mainly office-based, with times in a production environment that has higher noise levels, brighter lights, and warm/cold air flow.

Responsibilities

Communicate effectively across teams and build positive relationships; Work on teams, collaborate on projects, and contribute to the overall successful delivery of projects; Show drive and proactiveness to get things done, be solutions-oriented, and enjoy solving complex problems; Demonstrate resourcefulness, curiosity, creativity, courage, critical thinking, and a desire to use technology to search for new and innovative solutions; Exercise sound reasoning, ingenuity, and inclusive perspectives to analyze issues, solve problems, and make recommendations; Execute, manage competing priorities, and deliver to deadlines

Requirements

Basic understanding of computer architecture, assembly, configuration, and server hardware components; Proven technical acuity and problem-solving abilities, including breaking a macro hardware issue into smaller, testable sub-components or variables; Experience with Linux and Windows Operating Systems; Basic understanding of performance testing and component level tuning; Working knowledge of Data Center; Graduated with a degree in technical discipline by 1/11/2027; Excellent communication and listening skills related to problem solving, technical challenges, and status updates; Strong attention to detail and excellent documentation skills, specifically related to change control, documenting test cases, and requirements mapping; Ability to manage an individual queue of tasks and update progress transparently in a project management system; Existing U.S. work authorization is required

Nice to have

Certifications preferred but not required: CCENT, CCNA, Network+, Server+, Security+, VCTA, CCA-V; Experience with image capturing and deployment; Prior intern, co-op, or research experience in IT, software, or relevant field; Willingness to travel to support client projects and shadow opportunities up to 25% of the time

Benefits

Medical, Dental, and Vision Insurance; 401(k); Paid company holidays; Paid time off; Paid parental and caregiver leave; Sponsored certifications and credentials for continued learning; Cross department training and development