Lead Solutions Engineer, Strategic

As a Solution Engineer at AcuityMD, you will be crucial in driving the sales process by providing technical product expertise, presenting tailored solutions, and ensuring customer success. You will work closely with the Sales team to understand customer requirements and deliver compelling demonstrations of AcuityMD's products. The Solution Engineer will use a consultative approach to understand business and technical requirements and recommend effective strategies for implementing AcuityMD solutions.

Responsibilities

Discovery: Engage with customers to understand their business challenges, technical landscape, and requirements; Solution Design: Develop and present tailored AcuityMD solutions that address customer needs and demonstrate the value of the company's products and services; Sales Partnership: Collaborate with the Sales team to develop account strategies and drive the sales process; Technical Architecture: Translate customer technical requirements into future-state system designs that show how solutions integrate into the customer's existing tech stack; Demos & POCs: Deliver compelling product demonstrations, proofs of concept, and presentations to showcase the value of AcuityMD solutions; RFI/RFP Response: Respond to technical inquiries, RFIs, and RFPs with functional and technical solutions; Cross-Functional Feedback: Provide feedback to the Product, Engineering, and Marketing teams on customer needs, industry trends, and competitive landscape; Brand & Industry Presence: Participate in industry events, webinars, and conferences to build brand awareness and showcase AcuityMD's capabilities; Team Collaboration: Work as a team player by contributing, learning, and sharing new knowledge; Travel: Up to 30%-40% domestic travel required

Requirements

5+ years of experience in the IT industry, with a focus on pre-sales or technical sales roles; Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent relevant experience; Strong verbal and written communication skills with a focus on needs analysis, positioning, business justification, and closing techniques; Superior presentation and demonstration skills, with the ability to engage with both technical and non-technical audiences; Experience working with CRM platforms, AI/ML-driven products, or other relevant enterprise SaaS applications; Prior experience collaborating with cross-functional teams, including sales, marketing, product management, engineering, and customer success; Self-motivated, flexible, and able to take initiative in a dynamic environment; Strong problem-solving skills and the ability to think creatively to develop innovative solutions for customer needs; Demonstrated fluency with AI-driven products and the ability to quickly learn and adapt as AI capabilities evolve; Eligible work permit in the USA or Canada

Nice to have

Experience working in the MedTech or healthcare industry; Familiarity with data analytics, business intelligence tools, and data visualization techniques; Knowledge of industry common data sources such as NPI, Medicare claims, PubMed, and ICD/CPT/HCPCS codes

Benefits

Ground floor opportunity in a high-growth startup; Learning Budget for relevant learning and up-skilling opportunities; Remote work with a work-from-home stipend for US employees; Flexible PTO and flexible hours; 100% paid health, dental, and vision plans for employees and 75% paid for dependents; Home Office Stipend of $1,000 for remote office equipment and WiFi reimbursement; Optional Team Retreats; Parental Leave of 8-16 weeks fully paid; Equity