Lead Technical Analyst

Partner with business leaders as a liaison between Information Technology (IT) and leadership for assigned business units or vendors. Lead Financials related to technical design, configuration, development, and support for continuous improvements and SAP deployments globally.

Responsibilities

Partner with business leaders as a liaison between Information Technology (IT) and leadership for assigned business units or vendors; Lead Financials related to technical design, configuration, development, and support for continuous improvements and SAP deployments globally; Develop and execute test plans to check infrastructure, security, systems technical development, and functional configuration; Lead design sessions for prototyping new systems across the ERP platform; Engage in Proof of Concept (POC) for feasibility studies and evaluate, qualify, and select third-party software, vendors, and/or service providers; Contribute to complex system and process end-to-end architecture designs, integration requirements, and specification documents; Develop RICEW technical solutions based on business requirements; Establish and conduct training on SAP functionality; Deliver SAP applications by defining, documenting, and engaging in end-to-end test case scenarios; Adhere to existing change management and service management policies and procedures; Contribute to project schedules, track progress, and report issues impacting project progress; Understand customer business processes and short and long-term direction of the business and technology; Prioritize work requests and create estimates for projects and enhancements; Provide risk analysis to business partners for proposed solutions; Assess opportunities for continuous improvements in business and system processes and assist with developing metrics

Requirements

Bachelor's Degree in Business Administration, Information Systems, or a related discipline (equivalent work experience considered in lieu of a degree); High energy, confidence, and effective communication while supporting users; Attention to detail, driving action required for day-to-day and project tasks; Availability 24x7 (on-call rotation) to handle off-hour system emergencies; Knowledgeable in software development life cycle (SDLC) and Agile software development methodologies; Strong analytical and project management skills, including interpreting customer business needs and translating them into application and operational requirements; Communicates effectively, both oral and written, with internal customers, 3rd party vendors, and IT senior leadership; Experience working with IT-based ticketing and support systems like Service Now and Jira in a Service Desk or Help Desk environment; Knowledgeable of waterfall project management and agile process methodologies

Nice to have

Bachelor's degree preferred (4-year); 3+ years of IT experience supporting SAP FI/CO modules and integration with SD and MM; 5+ years of ABAP programming skills with understanding of SAP Financial Configuration, Integrations, and Related Processes; 5+ years of technical experience developing RICEW components (Reports, Interfaces, Conversions, Extensions, and Workflows); Technical understanding of SAP database and tables related to General Ledger, Closing, Tax, A/R, AP, Cost elements, Profit Center Accounting, Fixed Assets, Cost Center Accounting, Internal Orders, Product Costing, and Investment Management in SAP ECC; General knowledge of Idocs, batch scheduling, web service, WinShuttle, Sapscript/Smartform, and BADI development; SAP S/4HANA expertise; Experience with small to large-scale SAP ERP implementations across geographies, meeting local regulatory requirements; PMP and/or CSM certification

Benefits

Comprehensive health plans; Market-leading 401(k) program with company contribution; Product discounts; Flexible time off benefits; Adoption benefits; Annual bonus plan based on company and individual performance, or role-based sales incentive plan; Employee Resource Groups (ERGs)