Lead Trainer

The Ericsson US 5G Smart Factory is growing, and we are looking for a Lead Trainer to join our Production team within Operations. In this role, you will play a central part in building the capabilities of our workforce — helping manufacture some of the most advanced radios and basebands in the world, the technologies that power 5G connectivity. This is an exciting opportunity for someone who thrives in a fast-paced, high-tech manufacturing environment, embraces change, and has a genuine passion for developing people. The Lead Trainer reports to the Production Training Manager and serves as a resource, guide, and role model for Technical Trainers, Operators, and other team members across the factory.

Responsibilities

Provide ongoing training and development support to embed a problem-solving mindset into day-to-day operations; Coordinate and facilitate onboarding training for all new Smart Factory employees to ensure a consistent and impactful new-hire experience; Evaluate learning outcomes using knowledge assessments and functional performance evaluations; Maintain comprehensive tracking of completed and required training; Support the Production Training Manager in developing new Technical Trainers; Partner with operational managers to build individualized development plans for employees; Define readiness targets for critical training aligned with business strategy and develop training plans accordingly; Collaborate with supervisors, Operations management, and Learning Experience Designers to develop effective training solutions; Ensure programs comply with ISO competence management and Ericsson Environmental Health & Occupational Safety standards; Maintain training plans, schedules, compliance records, and reporting through the Learning Management System (LMS); Champion operator safety and facilitate cross-functional communication and problem-solving between departments

Requirements

High school diploma or equivalent; Strong facilitation, interpersonal, verbal, and written communication skills; Demonstrated ability to guide, coach, and motivate others; Proven ability to lead complex problem-solving activities; Proficiency with Microsoft applications and basic LMS administration; Ability to work in a fast-paced, high-tech manufacturing environment and periodically work flexible shift hours; Experience in a manufacturing environment with foundational and advanced operational skills; Professionalism and confidence in a high-visibility training role; Experience with environmental and safety compliance, ISO competence management, and training governance; Ability to collaborate across cross-functional groups with diverse backgrounds; Familiarity with objective-based training theory, functional assessment methodologies, and LMS administration

Benefits

Annual bonus through Short-Term Variable Compensation Plan; Choice of three medical plan options and a dental plan option with company credits; 401(k) Plan with automatic 3% company contribution and matching contributions; Company-paid basic life insurance, AD&D, short-term and long-term disability; Stock Purchase Plan; Minimum 15 days accrued vacation, up to 3 personal days, 11 annual holidays, 8 hours volunteer time, and 80 hours sick time annually; Up to 16 weeks paid maternity leave and 6 weeks parental or adoption leave; Financial wellness programs, educational assistance, matching gifts, and recognition programs