Learning Designer & Content Developer, OpenAI Academy (FTC, 6 months)

OpenAI Academy is an AI literacy initiative dedicated to ensuring the benefits of AI are widely shared. We're seeking an experienced, highly self directed Learning Designer & Content Developer to create and test AI training for OpenAI Academy's in-person and virtual programs. You'll work with Academy leads and subject-matter experts to produce training packages from agreed-upon briefs, incorporate feedback, and meet delivery timelines. OpenAI will set program priorities and retain final approval of curriculum, content, and delivery standards. This is a contractor position.

Responsibilities

Personally develop complete training packages, including slide decks, speaker notes, facilitation cues, demonstration scripts and prompts, sample files, participant exercises and handouts, and facilitator preparation materials; Design practical learning experiences for virtual and in-person delivery; Adapt examples, language, pacing, setup instructions, and practice activities to participants' roles, goals, digital confidence, and AI experience; Work with subject-matter experts and Academy leads to turn complex product and policy concepts into clear, accurate, and usable instruction; Create reusable templates and document design standards and production practices; Develop training packages from initial brief through review, rehearsal, final handoff, and updates; Keep assigned training materials up to date as product capabilities, interfaces, and access requirements change; Pilot new trainings, lead rehearsals, and facilitate selected sessions; Develop materials and support pilots to extend and improve Academy's existing facilitator training pathway; Prepare and coach Academy and partner facilitators to use the materials; Create lightweight learning-assessment and participant-feedback approaches; Use rehearsal findings and feedback to recommend and implement revisions; Build and rehearse demonstrations in the intended delivery environment; Work closely with Academy program leads, trainers, subject-matter experts, and relevant Global Affairs, Product, Customer Education, Communications, and partner teams; Coordinate reviews at agreed milestones, resolve content and usability issues, and submit materials for OpenAI's final approval

Requirements

Demonstrated experience in learning design, instructional design, adult learning, customer education, educator development, or a closely related field; A portfolio of complete training programs you personally designed and produced, including presentation materials, facilitator guidance, practical exercises, and demonstrations; Strong live facilitation skills and the ability to rehearse and deliver practical learning sessions for audiences with different levels of experience, confidence, and familiarity with AI; Strong hands-on proficiency with ChatGPT and AI-assisted workflows, including the ability to independently build, troubleshoot, and explain practical demonstrations for nontechnical audiences; Strong writing, editing, and slide-development skills; Experience verifying product claims and updating instructional materials as capabilities, interfaces, and access requirements change; Experience managing content versions, incorporating stakeholder feedback, and delivering multiple training projects against agreed briefs and timelines; Sound judgment, attention to detail, and comfort operating in a fast-moving environment with evolving priorities; A commitment to accessible, inclusive learning and enthusiasm for OpenAI Academy's mission

Nice to have

Designing AI literacy, digital-skills, workforce, public-interest, or technology-learning programs; Adapting learning experiences for different communities, sectors, languages, or cultural contexts; Coaching facilitators, developing train-the-trainer resources, or supporting delivery through partners at scale; Using lightweight assessment, field observation, or performance evidence to improve instruction