Learning Experience Manager

Constance Halaveli is a luxury resort in the Maldives, where elegance meets authenticity in a breathtaking island setting. Behind every guest experience is a passionate team that values respect, teamwork, and excellence. Join us at Halaveli and grow your career in a warm, multicultural environment where your skills and dedication truly make a difference.

Responsibilities

Training Delivery & Facilitation; Conduct engaging and effective training sessions (induction, skills-based, soft skills, etc.); Support ongoing training programs for all departments, including frontline and supervisory teams; Deliver regular refreshers and upskill sessions to maintain service quality; Identify training needs for each department from the Audit results; Assists Departments in identifying training needs for their departments after discussion with the Human Resources Manager and respective Heads of Department; Develops & implements Departmental Training Systems; Assists Heads of Department in producing training plans for each department; Assists Department Trainers in preparing their training sessions, achieving training objectives and reviews on a monthly basis; Maintains standard resort training equipment & training library of resources; Conducts Team Member Orientation/ BAC and develops induction plans for new team members joining the team; Delivers briefings of all internal programs to Heads of Departments; Compiles the hotel’s training budget & monitors expenditure on a monthly basis; Program Coordination; Assist in planning the annual training calendar and schedule; Coordinate logistics such as venue booking, materials, and participant communication; Maintain accurate training records, attendance, and feedback; Establishes & maintains team member, supervisory and management records of training; Reviews training policies, procedures & recommends improvements to management; Contributes towards regional activities related to employee development as directed by the HRM and the Senior Management from time to time; Assists in the implementation at Team Member level of all the quality concepts introduced at the corporate level; Conducts Train the Trainer program & ensures that the process operates effectively.; Prepares the Annual Training Plan and monitors its actualization; Coordinates with the Constance Hospitality Training Centre on all external training activities; Coordinates and ensure training actualisation for the resort interns. Conduct feedback sesssions during the internship period

Requirements

DESIRED SKILLS AND EXPERIENCE:; Bachelor’s degree in Human Resources, Education, or related field; 2–3 years of experience in training, facilitation, or L&D support; Strong presentation, communication, and interpersonal skills; Familiarity with training platforms or LMS (Learning Management Systems); Organized, proactive, and able to work collaboratively with multiple departments; Experience in the hospitality or service industry; Certification in training or adult learning principles (e.g., Train-the-Trainer); Basic data analysis or reporting skills for training evaluation; Comfort with digital tools (e.g., Canva, PowerPoint, e-learning platforms)