Legal Secretary - Commercial Litigation

Working as part of a team, you will be required to provide an excellent standard of secretarial support to the commercial disputes team. You will also be required to provide support across the other practice groups as and when required. Working individually and as a team to act as a point of contact for lawyers and to ensure the effective completion of their work, as well as undertaking a variety of secretarial tasks (as listed below). Provide a high quality, comprehensive workflow management and organisational service to lawyers in the group and exceptional client service. The hours for this vacancy are 9.30-17.30 Monday to Friday. This role is hybrid working with the requirement of three days in the office and two working from home.

Responsibilities

Provide an excellent standard of secretarial support to the commercial disputes team; Support other practice groups as and when required; Act as a point of contact for lawyers; Provide high quality workflow management and organisational service; Keep up to date with client specific protocols; Assist with secure systems, email management, document handling and archiving; Update document bundles and keep case files organised; Assist with billing and accounts queries; Answer and make telephone calls; Book client meetings and travel arrangements; Assist with business development and communications activities; Maintain knowledge required for role; Handle outgoing correspondence and secure data transmission; Manage external client's case management system; Handle confidential information in line with data security protocols; Monitor post/emails and draft responses; Liaise with lawyers, STLs and Secretarial Managers; Support billing process, WIP and expenses; Arrange and attend team meetings

Requirements

Experience of working in a legal or professional services environment; An aptitude for managing multiple priorities, producing documents and client communications of the highest standard; Advanced knowledge of Microsoft Office; Advanced knowledge of document management/case management systems; An effective communicator with an excellent customer and client service approach; Customer/client service focused; Proven experience of managing client facing tasks and priorities, with a hands-on, practical approach; Effective at investigating issues and seeing a problem through to conclusion; Conscientious, taking personal responsibility for own work and accountability for its delivery and quality; Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges; Positive can-do attitude with the ability to adapt to change; Confidential and discreet but able to redirect information when appropriate to ensure areas of concern are resolved effectively; Well organised and methodical with excellent attention to detail, ensuring accuracy in all client communications and deliverables

Benefits

Flexible working (Flex Forward scheme)