Lexus Service Concierge

Looking to start a career in the automotive industry? As a Lexus Service Concierge, you'll be the first point of contact for many of our guests, helping create an exceptional service experience while gaining hands-on exposure to dealership operations. This entry-level role is designed to help motivated individuals develop the skills needed to grow into future opportunities within Sales, Service, and dealership leadership.

Responsibilities

Deliver a first-class Lexus experience by welcoming guests and creating a positive first impression during every visit; Safely move, park, retrieve, and prepare guest vehicles throughout the service process; Partner with Service Advisors and Technicians to ensure vehicles are available, organized, and ready when needed; Assist with vehicle pick-up and delivery services, helping create a convenient and seamless ownership experience for guests; Communicate professionally with guests and team members while providing exceptional customer service; Maintain a clean, organized, and professional service drive that reflects the Lexus brand standards; Learn dealership operations while building the skills and experience needed for future career opportunities in Sales, Service, and Leadership; Contribute to a positive, team-oriented culture focused on guest satisfaction and continuous improvement

Requirements

Must be at least 18 years of age; Valid driver's license to operate a motor vehicle

Benefits

Competitive pay; Flexible work schedule: Monday - Friday, 8:30am-5:30pm, with a rotating Saturday schedule, 8am-3pm; Market-leading medical plans including PPO, HSA, and FSA options; Multiple dental (includes orthodontics) and vision plans; Varying vacation and sick leave available Day 1; 4 week-paid parental leave available Day 1; 401(k) match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and long-term disability options; Accident and critical illness plans; Basic life, pet, legal, & identity insurance; Training and development opportunities for all employees; Extensive employee discounts on vehicle purchases, parts, service, hotels, travel, and more; Educational reimbursement for general and specialized technical automotive degrees; Employee assistance programs; Paid holidays: New Year's Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day