Licensed Independent Behavioral Health Clinician Case Manager

Are you a licensed Behavioral Health clinician looking for a rewarding remote opportunity where you can make a meaningful impact on members' lives? Join our team and use your clinical expertise to support individuals with complex behavioral and physical health needs through assessment, care planning, crisis intervention, and care coordination.

Responsibilities

Conduct comprehensive assessments of members' behavioral health, physical health, and psychosocial needs; Develop individualized care plans that promote improved health outcomes and overall well-being; Collaborate with providers, care teams, and community resources to coordinate appropriate care; Apply clinical judgment to identify and address risk factors, barriers to care, and complex health needs; Utilize Motivational Interviewing techniques to engage members and encourage long-term behavior change; Provide crisis intervention and ensure timely access to appropriate treatment and support services; Coordinate behavioral health and substance use disorder services across the continuum of care; Leverage technology and clinical systems to document care and manage member interactions

Requirements

Master's Degree in Social Work, Counseling, or a related Behavioral Health field; Active, unrestricted independent Behavioral Health license (LCSW, LISW, LMSW, LCPC, LPC, LMFT, LMHC, or equivalent); 3+ years of post-master's direct clinical experience in hospital, ambulatory, outpatient, or similar behavioral health settings; 3+ years of experience treating mental health and substance use disorders; 3+ years of experience in crisis intervention and using Motivational Interviewing techniques; Strong technical proficiency and ability to document while engaging members telephonically; You must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload; WiFi and satellite internet are not permitted; A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, and allowing for uninterrupted work during work hours; Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live; Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously; Ability to communicate on digital channels such as email, calendar invites, Teams messaging, and virtual meetings; Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) or similar (Google Workspace); Ability to log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when unattended, manage strong passwords, and recognize suspicious emails or links; Ability to resolve common technical issues independently and contact IT for unresolved issues; Openness to learning new skills in the future

Nice to have

Managed Care or Utilization Review experience; Case Management experience; Discharge Planning experience; Experience working with complex populations and multidisciplinary teams

Benefits

Medical, dental, and vision coverage; Paid time off; Retirement savings options; Wellness programs; Eligibility for CVS Health bonus, commission or short-term incentive program; Predictable Monday–Friday schedule; No weekends or holidays