Litigation Operations Senior Analyst

Keller Postman delivers justice at scale. We represent individuals and small businesses—hundreds of thousands of them—and get them compensation for harm caused by powerful corporations or the government. The Litigation Operations team is seeking an analytical, intellectually curious, conscientious, flexible, hardworking, collaborative, and self-motivated individual to report directly to the Chief Counsel for Litigation Operations. The LitOps Senior Analyst will perform complex quantitative and qualitative analysis; develop, build, and maintain dashboards and other reporting; contribute to product development; plan and execute large-scale communications campaigns, and more. This position is in-office in Washington, D.C.

Responsibilities

Support the Chief Counsel for Litigation Operations on mission-critical initiatives requiring complex analysis and problem solving; Understand, analyze, and report on large, dispersed data sets. Build and maintain dashboards for stakeholders across the firm; Work closely with LitOps colleagues, attorneys, and operations professionals to plan, execute, and track client-outreach, records-collection, evidence-review, and other workstreams in support of Keller Postman’s litigation campaigns; Manage external vendors hired to execute client-communication and other tasks; Support the design of client-facing apps, forms, and communications; Master firm technology tools including Salesforce, Twilio, Monday.com, Azure DevOps, and proprietary tools; identify improvement opportunities and new use cases; Other duties as assigned

Requirements

A structured, analytical, and curious intellect; Strong quantitative instincts and rock-solid understanding of basic statistical concepts; Excellent organizational skills and attention to detail; Excellent oral and written communication skills; Strong time-management skills with a proven ability to meet deadlines and adapt to changing priorities; Comfort and experience working in a fast-paced, demanding environment; Comfort working both independently and as part of a team; Proficiency with Microsoft Excel; Experience with SQL or related query languages and platforms; Bachelor's degree from a top-tier university; 6+ years of experience in an analytical role

Nice to have

2-4 years of experience at a top-tier consulting firm

Benefits

Benefits; Discretionary bonus