Livreur RSR / Route Sales Representative (Delivery Driver)

The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager. Classification: Exempt for Base plus Commission routes, Non-Exempt for hourly routes. Travel: Daily, by delivery vehicle within a route. Physical demands include sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Responsibilities

Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix; Actively participate in promotions and contests, training and audits; Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service; Ensure customer loyalty, retention and provide outstanding customer service; Safely operate a delivery vehicle on each trip, following all applicable laws and company policy; Maintain vehicle cleanliness and perform regular vehicle inspections; Handle and process customer payments; Keep route paperwork current; Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts; Service items such as facility maintenance products; Monitor and report competitive activity; Keep service agreements current and renewed; Return from route and off load soiled textiles in the receiving area of facility; Accurately prepare route paperwork and follow check-in procedures; Follow written and verbal instructions and perform other tasks as directed by supervision; May work with and support other service personnel as required by supervision

Requirements

Have and maintain a valid driver's license, CDL when applicable; Have and maintain a driving record free of chargeable accidents, speeding or safety violations; Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving; Demonstrate excellent skills in customer service and route sales; Excellent verbal and written communication skills in English, ability to comprehend and follow direction, good time management skills and team player; Recognize colors, sizes and types of product and count, add and subtract accurately; High School graduation or similar experience