LMCT Territory Performance Manager I

We are currently searching for a Local Market Territory Performance Manager. This position develops and executes short-term and long-term strategies, solutions, and improvements, and is responsible for all operational activities undertaken within a defined area. It will take action to grow sales and gain market share, motivate, coach and support operators/dealers to increase inside and outside sales, revenue and profitability, and audit all locations to ensure customer service and quality standards are met. The position is accountable for P&L and customer service, and will manage daily operations, sales functions and maintenance to ensure maximization of fleet utilization, customer satisfaction and staff performance. The qualified candidate will manage and improve the operational and revenue performance of assigned Avis & Budget Local Market locations in a given geographic territory.

Responsibilities

Manages and improves the operational and revenue performance of assigned Local Market locations; Grows the territory by continually prospecting new dealers, agent operators and local business opportunities/customer acquisitions through sales calls; Coordinates the process for on-boarding; Participates in sales blitzes, trade shows, chamber of commerce functions and other local events to strengthen brand awareness; Motivates, coaches and supports operators/dealers to increase inside and outside sales, revenue and profitability; Recruits, trains, motivates, coaches, evaluates and counsels agency operators and dealers to ensure customer service and quality standards are met; Operates as a liaison between dealers/operators/dealerships/company management regarding operational, financial and inventory concerns; Communicates relevant performance and operational news; Audits agency operators' performance through agency contact reports and dealer performance through standard dealer performance reviews (SDPR); Communicates location performance levels to Local Market District Managers and recommends the opening or closing of locations; Visits all locations on a regular basis, prioritizing visits based on revenue and overall performance; Completes all necessary paperwork, monthly reports, competitive information sheets, contracts, business correspondence, customer complaints, call reports, expense reports, etc. accurately and timely; Manages and develops business relationships and promotes brands within communities throughout the territory; Performs other duties as assigned

Requirements

Bachelor's Degree or equivalent working experience; Minimum 2 years' experience in sales, marketing, inventory management, territory management, field maintenance, and/or field operations, particularly in a transportation related field; Valid Driver's License and good driving record; Demonstrated sales ability; Ability to manage a multi-site environment; Strong written and verbal communication skills with the ability to communicate to a wide variety of audiences both internal and external; Ability to influence others to increase performance levels; Strong time-management, organizational and analytical skills, resourcefulness, motivation, strong business acumen and the ability to self-manage; Strong team-building skills and ability to motivate team to continuously improve performance; Ability to effectively facilitate meetings; Proficient computer skills, strong Microsoft Word, Excel and PowerPoint skills

Nice to have

Training experience; Prior experience working with operations performance software

Benefits

Paid time off; 401K retirement plan with company-matched contributions; Access to Medical, Dental, Vision, Life and Disability insurance; Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages; Contribution of up to $260 as a tax-free benefit for public transportation or parking expenses; Employee discounts, including discounted prices on purchase of Avis / Budget cars; Access to an Employee Assistance Program