Lobby Attendant

Location: Holiday Inn Express New Orleans Downtown. 129 rooms | 250 sq. ft. meeting/event space. Amenities: pool, fitness center. Located in the heart of the Central Business District, our newly redesigned hotel is just steps from top New Orleans landmarks — only two blocks from the Caesars Superdome and Smoothie King Center, and three blocks from Canal Street and the French Quarter. Designed for both business and leisure travelers, this focused-service property delivers modern amenities, reliable consistency, and streamlined guest service. It's an ideal environment for hospitality professionals who take pride in efficiency, cleanliness, and creating a welcoming stay for every guest. The Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall condition of the hotel's lobby and public areas. This role ensures all guest-facing spaces are clean, welcoming, and in accordance with brand and company standards. Departments: Housekeeping. Supervision Exercised: None. Supervision Received: Housekeeping Manager / Director of Operations. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

Responsibilities

Maintain the cleanliness, appearance, and overall condition of the hotel's lobby and public areas; Clean and maintain lobby, hallways, elevators, restrooms, and public areas; Dust, sweep, mop, vacuum, and polish surfaces as required; Empty trash receptacles and replace liners; Maintain cleanliness and restocking of public restrooms; Ensure all furniture, décor, and fixtures in public areas are clean and tidy; Monitor lobby appearance throughout the shift and address issues promptly; Respond to guest requests and provide assistance courteously; Report maintenance issues or safety concerns to management; Follow all safety and sanitation guidelines; Perform additional duties as assigned by management

Requirements

Strong attention to detail and cleanliness standards; Ability to work independently and efficiently; Ability to lift, push, and pull up to 50 lbs; Ability to stand, walk, and bend for extended periods; Good communication and customer service skills

Nice to have

High school diploma or equivalent; Previous cleaning, janitorial, or housekeeping experience; Hospitality environment experience; Knowledge of cleaning chemicals and safety procedures