Logistics Manager

The Logistics Manager is responsible for overseeing and driving end-to-end logistics operations, including warehousing, transportation, import/export, and distribution, ensuring consistent, smooth, and accurate execution. The role is expected to evolve the logistics function towards an integrated and omnichannel model, including e-commerce fulfillment and internal logistics optimization, by driving and implementing key initiatives. This position is accountable for delivering operational excellence while driving transformation, adaptability, and continuous improvement in response to business growth and changing operational requirements.

Responsibilities

Oversee and drive end-to-end logistics operations, including warehousing, transportation, import/export, and distribution; Manage daily logistics operations, retail distribution, store orders, deliveries, shipping to wholesale customers, and returns/reverse logistics; Ensure accurate inventory control, stock management, physical counts, and warehouse organization; Develop and manage e-commerce fulfillment operations and omnichannel initiatives; Oversee and optimize end-to-end internal logistics flows, including inter-store transfers, customer orders, and after-sales logistics; Monitor logistics KPIs, analyze performance data, and develop logistics/capacity planning; Lead and deliver logistics transformation initiatives and process reengineering; Ensure quality control, compliance, and handling/reporting of defective goods; Lead, coach, and develop the logistics team; manage internal/external stakeholder relationships; Support import/export and customs management and act as key liaison with HQ, vendors, and external partners

Requirements

Proven experience in logistics, supply chain, or warehouse management; Strong leadership with experience managing teams and cross-stakeholders; Strong analytical mindset with data-driven decision-making capability; Excellent problem-solving skills with the ability to assess complex situations and act decisively; High adaptability and flexibility in a fast-evolving environment; Strong planning and organizational skills; Business-level English (able to manage communication independently); Advanced Excel skills (Pivot Tables, data analysis, etc.); Experience with ERP systems (SAP, M3, or equivalent)

Nice to have

Experience in e-commerce and/or omnichannel logistics; Experience in process reengineering or supply chain transformation