Logistics Serialization Program Manager (LMK Songsan Warehouse)

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business. Join Lam as a Business Operations Analyst, where you'll spearhead process improvement initiatives. With your systems knowledge and business process acumen, you expertly collect and analyze data, evaluate processes, develop metrics, and identify root causes with data-driven indicators for future improvements. Organizing cross-functional project teams, you communicate team progress and survey best practices, showcasing your commitment to operational excellence at Lam.

Responsibilities

Error Reduction, Root Cause Analysis, and Program Health Management (drive sustained error reduction through root cause analysis, leading indicators, and site accountability); Serialization Process Automation and System-Driven Execution (reduce manual touches, improve system integration, and advance low-touch, less human-dependent operations); Governance, KPI Ownership, and Executive Visibility (own Asia performance metrics, operating cadence, escalation paths, and DCFT reporting).

Requirements

Minimum of 12 years of experience in business operations, program, project, or product management, or related roles in a global, matrixed environment; A single-threaded program leader who thrives in ambiguity, loves complex challenges, brings global teams together, operates with a customer-first mindset, and pushes innovative, scalable solutions that reduce complexity and drive results; A highly execution driven operator who instinctively turns ideas into action—rapidly moving from concept to delivery with speed, ownership, and minimal friction; Bachelor’s degree in business, operations, supply chain, or a related field, or equivalent experience; Demonstrated track record of meeting commitments, driving execution, and solving complex cross-functional problems; Experience leading enterprise or cross-organizational initiatives that require influence without direct authority; Strong executive communication, analytical thinking, and organizational skills; Advanced analytical skills with the ability to interpret data and support decision-making.

Nice to have

Experience operating in large, global, or highly regulated organizations; Exposure to business continuity, risk management, governance, or enterprise change programs; semiconductor industry or global supplier experience is a plus; Experience working across regions, including Asia, Europe, and North America; Background in environments that require disciplined execution; Excellent verbal and written communication skills; project management certifications such as PMP or CAPM are a plus.