Maintenance Apprentice

The Maintenance Apprentice is an essential member of the maintenance team, directly reporting to the Community Manager. This role demands a high level of professionalism, effective communication, and positive interactions with both residents and staff. A proactive approach is critical to preserving the property's appearance and ensuring its smooth operation. The successful candidate will be entrusted with various responsibilities, including performing minor repairs, efficiently managing time, and prioritizing tasks to maintain the property to the highest standards for the benefit of residents.

Responsibilities

Provide exceptional customer service and high-quality maintenance service; Complete assigned work orders from resident requests and preventative maintenance by diagnosing and making repairs per policies, safety standards, and code requirements; Complete the make-ready process for vacant apartment homes (pre-move-out inspection, punch list, scheduling vendors, obtaining supplies, completing tasks, inspecting work); Assist in maintaining grounds, common areas, and amenities (trash pickup, pressure-washing breezeways and pool areas, general cleaning, painting curbs and signage); Support cost-cutting and expense control, assist in routine property inspections, and communicate physical property needs to management; Track inventory used, return unused items, and notify the maintenance supervisor of re-ordering needs; Follow safety practices and promptly report malfunctions, injuries, accidents, and safety issues; Attend routine safety meetings and complete required OSHA and safety training; Comply with policies, regulatory requirements, Fair Housing, and the Americans with Disabilities Act; May be required to report during inclement weather and travel to sister communities for maintenance support

Requirements

2+ years of grounds or porter experience; Knowledge of and ability to safely operate property maintenance equipment (e.g., pressure washer, leaf blower, snowblower); Ability to perform minor maintenance and repairs as needed; Detail-oriented and thorough; Strong time management and organizational skills to handle multiple tasks efficiently; Ability to work independently and as part of a team in a fast-paced environment; Thorough understanding of safety hazards and proper use of various cleaning and sanitizing solutions; Good interpersonal skills with polite and courteous demeanor toward staff, prospects, residents, vendors, and all visitors of the property; Must have basic knowledge of Fair Housing Laws and OSHA requirements; High School Diploma or equivalent

Benefits

Culture built on purpose and core values; Comprehensive benefits including health, dental & vision; 401(k); Personal time off; Paid holidays; Growth based on achievement with an emphasis on promoting from within; Development opportunities, including online training platforms, training classes, and one-on-one coaching