Manager, Fraud Prevention

AXS is seeking a Manager, Fraud Prevention to be responsible for addressing, interpreting, understanding, and applying all applicable laws and regulations to financial processes, practices and procedures. Includes defining the financial compliance strategy and monitoring organizational compliance.

Responsibilities

Manage fraud team daily operations – Identifies priorities, oversees agent scheduling and KPI monitoring; Oversee development of policies and procedures to reduce fraudulent activities and recover any incurred losses; Own responsibility for Team development roadmap including identifying strategic priorities, advocating for resources, staffing and tool/system analysis and procurement; Collaborate with other departments as a SME for Global Fraud, Chargebacks and Payments ops; Provide input to decisions that affect the functional area and give input into the budget; Manage team performance through timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development

Requirements

7+ years of experience Fraud Prevention; 2+ years experience managing teams; Strong understanding of Payment operations and anti-Fraud and chargeback systems; Familiarity with SQL or scripting Languages; Strong Excel; Adept at collaboration and teamwork; Familiarity with Project Management; No work visa sponsorship for this position

Benefits

medical, dental and vision insurance; paid holidays; vacation and sick time; company paid basic life insurance; voluntary life insurance; parental leave; 401k Plan with a current employer match of 3%; flexible spending and health savings account options; wellness offerings; benefits eligible on first day of employment; bonus under the current bonus plan requirements; learning and development opportunities through training and education reimbursement; Employee Resource Groups; volunteer opportunities and community engagement programs