Manager, GTM Systems

As Senior GTM Systems Manager, you will be the architect of our GTM stack, spanning Salesforce, Gainsight, Nooks, Clay, LLMs and the connections between them, and set a direction that anticipates where AI is taking go-to-market. This is a hands-on role with real ownership, not a ticket-based admin role. You'll also manage the relationship with our US-based external Salesforce consultants - leveraging them to take on the heavier build work, so your time goes to architecture, design and impact.

Responsibilities

Architect end-to-end workflows and the GTM data model, from lead to quote to renewal to expansion; Connect Salesforce, Gainsight, Nooks and Clay into one system and bring engagement, enrichment and customer health signals into Salesforce; Evaluate emerging GTM and AI tools and bring on new vendors, retiring what no longer earns its place; Continue to ship new builds & improvements while managing both internal teams and external Salesforce consultants; Manage the relationship with US-based external Salesforce consultants

Requirements

6+ years in Salesforce, GTM systems or RevOps systems roles, ideally at an architect level; Strong hands-on Salesforce skills: Flows, validation rules, approvals and disciplined release practices; Architect-level design of workflows across pipeline, quoting/CPQ, renewals and expansion, with sound data model and governance decisions; Tool & integration experience beyond Salesforce, such as sales engagement, customer success, and data enrichment tools; A track record of evaluating new software and bringing on vendors; operating on the bleeding edge of the systems world with a point of view on where the field is going (and the impact of AI); A track record of building systems that Sales and CS actually adopt and partnering with leaders across the business to scope, ideate, and launch improvements; Ability to weigh build vs. buy vs. outsource tradeoffs, including directing external consultants or builders; Clear communication with technical and non-technical partners, able to navigate multiple competing priorities and internal stakeholders

Nice to have

Hands-on experience with Gainsight, Nooks, Clay or comparable tools; Experience leading a systems migrations (via acquisitions) or managing multiple Salesforce instances

Benefits

Equity in a fast-growing company; 401(k) match, competitive compensation, financial coaching; Paid parental leave, fertility benefits, parental coaching; Medical, dental, and vision, mental health support, $500 wellness stipend; $2,000 learning stipend, ongoing development; Internet, commuting, and free lunch/gym in SF office; Flexible PTO, 15 holidays + 2 flex days; Team outings & referral bonuses