Manager, Network Engineering

Provides broad operational oversight and leadership for respective areas and lines of business supported by designated service teams. Demonstrates excellent leadership, communication, analytical skills, and the ability to work collaboratively with others and adapt to changing circumstances.

Responsibilities

Provides broad operational oversight and leadership for respective areas and lines of business supported by designated service teams; Serves as a member of the department leadership team; Partners with leaders to set strategic direction for university-wide information strategy, systems, and services; Manages assigned portions of the operating and/or capital budget and manages project budgets when needed; Leads design, deployment, and management of organization's LAN, WAN, and wireless networks; Oversees configuration of routers, switches, firewalls, and other networking equipment; Manages, mentors, and develops a team; Ensures continuous network performance monitoring and proactively resolves issues to minimize downtime; Ensures network security by managing firewalls, VPNs, and other security measures; Leads project activities for supported Lines of Business and/or Service Level Agreements (SLAs); Participates in developing long-term network strategies, capacity planning, and budget forecasting; Manages vendor relationships and contracts for network hardware, software, and services; Participates in on-call rotation and serves as escalation and primary communicator to department leadership and other executives

Requirements

Bachelor's degree in related discipline such as Computer Science, Business, Data Science, Engineering, Finance, Instructional Technology and 5 years of related experience; Or equivalent combination of education and experience; Expertise with technology in the respective area; Experience building programs that deliver long term success; Ability to learn new technologies quickly; Strong knowledge of networking protocols, systems, and technologies; Familiarity with network security principles and technologies; Excellent verbal and written communications skills; Ability to translate user needs into solution requirements; Ability to lead a team to produce valuable results; Ability to provide on-call support as needed; Ability to handle multiple tasks at one time and meet required deadlines; Ability to contribute both individually and provide technical leadership as part of a team; Ability to interact with all levels of staff, as appropriate, to communicate and process communications from others on technical change; Ability to present technology in non-technical terms; Exemplary speaking and presentation skills; Exceptional customer service skills, including outstanding verbal and written communications and ability to diffuse difficult situation

Nice to have

Master's degree; 3 years of experience in a leadership capacity; Experience working with large enterprise-wide LAN/WAN environments in a university or hospital setting, budgeting, and managing large projects