Manager Patient Care Services - Oncology Unit

Unit 650 is a 28-bed inpatient Oncology and Hematology unit dedicated to providing specialized, compassionate care for patients throughout their cancer journey. Nurses on Unit 650 care for a diverse population, including oncology, hematology, chemotherapy, and complex medical patients, while working alongside a highly collaborative multidisciplinary team. This is an exciting opportunity to help shape a growing oncology program, develop advanced clinical expertise, pursue specialty certification, and make a meaningful impact on the lives of patients and families facing cancer.

Responsibilities

Manages staff; interviews, hires and trains; evaluates employee performance; deals with performance problems; delegates work assignments; manages operations for quality 24/7 patient care; Assists in managing department budget; Designs and implements the specific staffing plan (Acuity) and daily, shift-by-shift staffing grid; Monitors patient acuity/staffing through the bi-weekly productivity report; Provides safe environment for patients and caregivers; Facilitates development of unit specific standards of care; Promotes continuity of patient care by supporting case management activities; Promotes an optimum environment for the patient care team; Investigates patient complaints and/or incidents; Maintains ongoing evaluation of customer service; Ensures compliance with federal, state and community agency requirements; Selects and monitors preceptors; Ensures design, implementation, and evaluation of educational programs; Maintains clinical expertise; Serves as liaison to internal and external patient care committees; Adheres to TMCH values and policies; Performs related duties as assigned

Requirements

Bachelor’s Degree in Nursing; Five (5) years of relevant nursing or applicable healthcare experience; Current RN license permitting work in the state of Arizona; Current Basic Life Support (BLS) certification; Knowledge of critical care techniques; Knowledge of processes and procedures for rapid response, code, or stroke call; Knowledge of surgery specialties; Knowledge of infectious diseases, OSHA and CMS requirements; Skill in evaluating performance and recommending improvements; Skill in managing and training staff; Knowledge of position control strategies and forecasting staffing needs; Skill in strategic planning and developing staffing plans; Skill in analyzing financial, staffing and production reports; Skill in communicating with staff involved in critical care and physicians; Skill in developing training materials and educating staff; Skill in the use and maintenance of computer systems and programs; Ability to create analyze reports to evaluate staffing needs; Ability to read and interpret documents; Ability to communicate in writing and verbally; Ability to complete routine reports and correspondence; Ability to listen and accurately interpret others’ communication or instructions; Ability to define problems, collect data, establish facts, and draw valid conclusions; Ability to interpret an extensive variety of instructions; Ability to act as clinical nurse lead and/or provide direct patient care as necessary