Manager, Solutions Consulting

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Our Solutions Consulting team plays a critical role in shaping strategic solutions alignment and driving revenue growth. The Manager, AMER Solutions Consulting role will lead a team supporting AMER Enterprise accounts, marrying technical depth with strong storytelling to bring Figma's platform to life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. This is a full-time role that can be held from our New York hub or remotely within the Eastern US time zone.

Responsibilities

Lead and motivate a diverse team of Solutions Consultants across AMER; Participate in customer and prospect meetings alongside your team; Assist in continual training and development, including mentorship, hiring, and career growth; Work cross-functionally to help define and execute our technical pre- and post-sales strategy; Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers; Monitor team performance and support them in exceeding their goals

Requirements

3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback; 8+ years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization; Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed; Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences; Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support

Nice to have

Practical experience using or working with Figma; Experience working across multiple time zones; Knowledge of light scripting, querying, or prototyping

Benefits

Equity; Health, dental, and vision coverage; Retirement benefits with company contributions; Parental leave and reproductive or family planning support; Mental health and wellness benefits; Paid time off; Paid sick leave and holidays; Employer-provided paid flexible PTO; Company recharge days; Cell phone and home internet reimbursements; Lifestyle spending accounts; Sales incentive compensation for most sales roles; Annual bonus plan for eligible non-sales roles