Marketing Operations Coordinator

We are looking for a highly organized, detail-driven Marketing Operations Coordinator to help keep our marketing engine running smoothly across our portfolio. This role is ideal for someone who thrives in systems, enjoys coordinating moving parts, and takes pride in making sure projects, platforms, and communications stay accurate and on schedule. You’ll support marketing operations, digital asset management, content workflows, property listings, and cross-functional project coordination while serving as a trusted operational partner to the Marketing team.

Responsibilities

Keep marketing engine running smoothly across portfolio; Coordinate day-to-day marketing workflows, including FreshService ticket monitoring, project tracking, reporting summaries, invoice processing, vendor setup, and internal communications; Maintain marketing platforms and digital assets by managing Bynder (PAL), Box, PM systems (Planview), property listing audits, Google Business Profile and Apple Maps updates, QR management, and key asset updates; Support photography, content, and Neighborhood event workflows by coordinating pre-shoot planning, vendor credentialing, property access, photo rollouts, and content distribution across required channels; Provide tactical support for commercial, acquisition, and portfolio marketing needs, including organizing partner assets, proofing email communications, drafting listing copy, and completing assigned projects with accuracy and timeliness

Requirements

Bachelor's degree in Marketing, Business Administration, Communications, or a related field; Demonstrated experience in marketing operations, project coordination, or administrative roles in a fast-paced environment; Strong organizational skills with proven ability to manage multiple workstreams, deadlines, and stakeholders simultaneously; Proficient in Microsoft Office Suite and web-based platforms; Familiarity with digital asset management and project management platforms; Ability to work in the San Mateo office 3 to 4 days a week; Self-directed, proactive, brand-aware, comfortable balancing deadlines, stakeholders, and shifting priorities; Cultural traits: Team Oriented, Communicator, Entrepreneurial, Passionate, Self-Starter, Creative, Principled, Brand Ambassador

Nice to have

Mac OS; Bynder/PAL, Box, Planview or similar tools; Working knowledge of property listing platforms (Apartments.com, Zillow, Google Business Profile)

Benefits

Discretionary Annual Bonus Plan; Medical; Vision; Dental: 100% Company-paid plans (including eligible dependents) and affordable buy-up options; Life Insurance; Accidental Death & Dismemberment Insurance; Long Term Disability; Behavioral Health Program Accessible 24/7; Tax-Free Flexible Spending Accounts; 401(K) Retirement Plan with Employer Matching; Recognition & Rewards Program (Torch); Vacation: 10 days per year with accrual increasing over time; Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones; Sick Leave: 9 days per year; 12 paid holidays, including your birthday; Paid Volunteer Time; Tenure-based Housing discounts; Educational Assistance, Tuition Reimbursement; Referral Bonus